If you are not completely satisfied with your purchase for any reason, please see below for more information on our return policy.
Return Process
To return an item, please email customer service at sales@ghostgunsofficial.com for approval and a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following
address which we will provide in time.
Please note, you are responsible for shipping charges, and we recommend you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow up to ten business days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.